Exchange only, as we want you to love your cozy! If you are unsatisfied with your sweatshirt or tee, or need a different size - please contact us at firstname.lastname@example.org with your order number and details. Product must be exchanged within 30 days of purchase and the product must be unworn with the tags still attached. Customer must pay for exchange shipping. See 'sizing' descriptions and 'measurements' on each product page for sizing help.